My sister was DRUGGED while visiting the bar with her friends. Instead of helping my sister and reporting what happened to a manager, the red-headed bartender blamed my sister and refused to help. I called the manager on duty and he said he would give the report to his boss and they would call me back. After a week and a half of no response, I called back and the manager was very disrespectful. He refused to help and said, "It happens." Very unimpressed with their customer service and lack of help with my sister being drugged in their bar.
Cons: They do nothing if you are DRUGGED.