Emotional Intelligence 1 Day Training in Orlando, FL
Fri Oct 21, 9:00 AM - Fri Oct 21, 7:00 PM

Course Description:
Emotional intelligence describes the ability to understand one”s own feelings.

It also provides great insight on how emotion influences motivation and behavior.

The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness.

With a greater understanding of emotions your participant”s will experience a positive impact on their professional and personal lives.

Course Outline:

Module One : What is Emotional Intelligence

● Self Management

● Self Awareness

● Self Regulation

● Self Motivation

● Empathy

Module Two : Four Skills in Emotional Intelligence

● How to Accurately Perceive Emotions

● Use Emotions to Facilitate Thinking

● Understand Emotional Meanings

● Manage Emotions

Module Three : Verbal Communication Skills
● Focused Listening

● Asking Questions

● Communicating with Flexibility and Authenticity